Refund Policy
Payments are refundable, and approved refunds are processed in 24–48 hours.
We want you to buy with confidence. This policy explains how refunds work for payments made to Prince X Digital, including our services and our live classes.
1. Refundable payments
Payments made to Prince X Digital are refundable. If you are not satisfied or paid by mistake, you can ask us for a refund.
2. How to request a refund
- Message us on WhatsApp at +91 90917 16537 or email hello@princexdigital.in.
- Send your name, phone number and Order ID (shown on the page after you pay) and the reason for the refund.
3. Refund time
- We process your refund within 24–48 hours of receiving and confirming your request.
- The refund goes back to the same method you used to pay (UPI, card, netbanking or wallet).
- After we send it, your bank or payment provider may take a few extra working days to show the money in your account.
4. Failed or double payments
If money was deducted but your payment failed, or you were charged twice, the amount is normally returned automatically by your bank or Cashfree Payments. If you do not receive it, contact us with your payment details and we will help you right away.
5. Cancelling an ongoing service
You can cancel an ongoing monthly service at any time with notice. Cancelling stops future billing. Refund requests for payments already made follow the process above.
6. Need help?
Contact us on +91 90917 16537 or at hello@princexdigital.in, or visit our Contact Us page.